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Returns & Exchanges
RETURNS & EXCHANGES
We gladly accept returns and exchanges as long as the items are returned within 15 days from the date you received the order. It is important that the items are still in NEW condition. We want you to be satisfied and understand that not everything is going to fit exactly the way you'd hoped when you placed the order. Please send exchanges or returns to 10529 Lexington Drive, Knoxville, TN 37932. Please include your name, address, order number, phone number, and instructions on what you would like for us to do (refund, exchange, etc). Also, be sure to include which item(s) you want to exchange for.
Please call 866.497.0798 or email
jasone@threds.com
for further assistance.
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